Services
Application Management and Fractional Leadership for Better-Run Operations
ClearBase provides ongoing support for critical business applications and experienced fractional leadership for organizations that need stronger systems, clearer priorities, and accountable execution.
Our managed application services currently include Salesforce and Small Improvements, with support for additional vendor-hosted, cloud-based business applications where ClearBase can provide the right expertise, continuity, and accountability.
Two Ways We Help
ClearBase combines hands-on operating support with experienced leadership. Clients can engage either service independently or bring them together when systems and business priorities need to move in the same direction.
Business Application Management
Ongoing administration, support, governance, and improvement for the applications your business depends on.
- Dependable day-to-day ownership
- Prioritized maintenance and improvement
- Documentation, continuity, and clear boundaries
Fractional Leadership
Experienced, part-time leadership for organizations that need clearer direction and operating accountability without adding a full-time executive role.
- Priorities, decisions, and operating direction
- Cross-functional leadership and alignment
- Accountable execution of important initiatives
Managed Application Services
ClearBase takes ongoing responsibility for the health, usefulness, and improvement of supported business applications. The exact scope is defined for each application, but the operating model remains consistent: clear ownership, organized work, documented changes, and practical improvement over time.
Managed Application
Salesforce Administration
ClearBase provides ongoing Salesforce administration for organizations that need a Salesforce administrator or Salesforce system administrator—or have more work than one Salesforce admin can reasonably own. Support includes access and security, configuration, reporting, declarative automation, data quality, troubleshooting, documentation, release readiness, and prioritized application improvement.
Managed Application
Small Improvements Administration
ClearBase provides ongoing Small Improvements administration for organizations that need a Small Improvements administrator or Small Improvements system administrator—or need additional capacity, continuity, and specialized expertise. Support can include configuration maintenance, access and permissions, review-cycle support, reporting, documentation, troubleshooting, and coordination with the software vendor.
Additional Applications
Business Applications
Support for additional business applications is evaluated based on application fit, required expertise, operating risk, and the scope ClearBase is prepared to own.
Common Areas of Ownership
Application Administration
Configuration, maintenance, access, permissions, roles, ownership, and appropriate controls.
Information and Workflows
Reporting, data quality, operating visibility, and practical workflow automation.
Support and Improvement
Troubleshooting, vendor coordination, prioritized work, documentation, and continuous improvement.
Fractional Leadership
Fractional leadership is for organizations that need experienced guidance and operating accountability but do not need, or are not ready to add, a full-time executive role.
ClearBase works with leaders and teams to establish priorities, clarify decisions, lead cross-functional work, and turn strategy into accountable execution. The role and scope are defined around the business need rather than a generic job description.
Fractional leadership can stand alone or complement Business Application Management when the organization needs both stronger systems and experienced leadership.
Areas of Leadership Support
Revenue Operations
Marketing
IT and Business Systems
CRM and Customer Operations
Customer Service
Business Strategy
One Accountable Operating Model
Whether the service focuses on a business application, a leadership need, or both, ClearBase follows the same five-stage operating rhythm.
Let’s Talk About Where You Need Support
Whether you need ongoing ownership of a business application, experienced fractional leadership, or both, start with the business need. We’ll help determine whether ClearBase is the right fit.